What we deliver
Twelve modules. One platform.
Take the whole suite or start with the module that hurts most. Every module shares one login, one data model and one dashboard, so nothing is typed twice.
01Website and online booking
A fast property website with a booking engine tied to live room availability and rates, plus secure online payment.
Related work: SGEN website platform
02Reservation and booking management
Rates, room types, allotments, deposits and cancellations in one place, for direct, walk-in and phone bookings.
Related work: SGEN checkout and billing
03Property management system
Front desk check-in and check-out, room status, housekeeping, guest folios and night audit.
Related work: Contactless hotel check-in API
04Point of sale for food and beverage
Tablet POS for restaurants and cafes with table and kitchen orders, receipt printers and charge-to-room for hotel guests.
Related work: SPID kiosk hardware, Dutchie and Treez POS integrations
05Inventory and purchasing
Stock per outlet, recipes and par levels, purchase requests with approvals, receiving and stock counts.
Related work: AseTrak inventory system for ELID Technology
06Centralized reporting and dashboard
Occupancy, revenue, F&B sales, stock and labour cost per property and for the whole group.
Related work: SGEN client dashboard, Power BI and BigQuery pipelines
07Human resources information system
Employee records, departments, leave, requests, documents and an audit trail of changes.
Related work: SGEN HR portal
08Payroll and timekeeping
Attendance, shifts, overtime and holidays feeding payroll with SSS, PhilHealth, Pag-IBIG and withholding tax.
Related work: SGEN HR attendance and overtime
09Accounting and financial integration
Sales, purchases and payroll posted to your accounting system, with invoices and payments reconciled.
Related work: SGEN invoicing and Stripe billing, data migrations
10IT infrastructure and cloud
Cloud hosting, networks and devices at each property, single sign-on, backups and security reviews.
Related work: SGEN infrastructure on Google Cloud
11Maintenance and technical support
Monitoring of every system, updates, fixes and an agreed support plan with response times.
Related work: status.sgen.com uptime monitoring
12User training and handover
Role-based training for front desk, cashiers, kitchen, HR and managers, with manuals and handover documents.
Related work: SGEN documentation and help bot