Industries / Hospitality and leisure

Systems for hotels, resorts and restaurants.

Property management, online booking, restaurant POS, inventory, HR, payroll and one dashboard across every property. Built around how your properties run, connected to the hardware at your front desk and counters, and supported after go-live.

What we deliver

Twelve modules. One platform.

Take the whole suite or start with the module that hurts most. Every module shares one login, one data model and one dashboard, so nothing is typed twice.

Guest-facing

01 to 03
01

Website and online booking

A fast property website with a booking engine tied to live room availability and rates, plus secure online payment.

Related work: SGEN website platform
02

Reservation and booking management

Rates, room types, allotments, deposits and cancellations in one place, for direct, walk-in and phone bookings.

Related work: SGEN checkout and billing
03

Property management system

Front desk check-in and check-out, room status, housekeeping, guest folios and night audit.

Related work: Contactless hotel check-in API

Operations

04 to 06
04

Point of sale for food and beverage

Tablet POS for restaurants and cafes with table and kitchen orders, receipt printers and charge-to-room for hotel guests.

Related work: SPID kiosk hardware, Dutchie and Treez POS integrations
05

Inventory and purchasing

Stock per outlet, recipes and par levels, purchase requests with approvals, receiving and stock counts.

Related work: AseTrak inventory system for ELID Technology
06

Centralized reporting and dashboard

Occupancy, revenue, F&B sales, stock and labour cost per property and for the whole group.

Related work: SGEN client dashboard, Power BI and BigQuery pipelines

Back office

07 to 09
07

Human resources information system

Employee records, departments, leave, requests, documents and an audit trail of changes.

Related work: SGEN HR portal
08

Payroll and timekeeping

Attendance, shifts, overtime and holidays feeding payroll with SSS, PhilHealth, Pag-IBIG and withholding tax.

Related work: SGEN HR attendance and overtime
09

Accounting and financial integration

Sales, purchases and payroll posted to your accounting system, with invoices and payments reconciled.

Related work: SGEN invoicing and Stripe billing, data migrations

Support

10 to 12
10

IT infrastructure and cloud

Cloud hosting, networks and devices at each property, single sign-on, backups and security reviews.

Related work: SGEN infrastructure on Google Cloud
11

Maintenance and technical support

Monitoring of every system, updates, fixes and an agreed support plan with response times.

Related work: status.sgen.com uptime monitoring
12

User training and handover

Role-based training for front desk, cashiers, kitchen, HR and managers, with manuals and handover documents.

Related work: SGEN documentation and help bot
Multi-property

One login. One dashboard. Every property.

Each property keeps its own front desk, outlets and stock. Owners and managers see all of them in one place, with access set by role.

HotelFront desk and PMS
Online booking
Restaurant POS and inventory
ResortFront desk and PMS
Online booking
Outlet POS and inventory
CafePOS and kitchen orders
Inventory and purchasing
Staff timekeeping
One platformSingle sign-on · Shared guest, product and staff data · Role-based access · Audit log · HR, payroll and accounting integration
Management dashboardOccupancy, revenue, sales, stock and payroll across every property
Proof

Built and running in production

The parts of a hospitality system that are hardest to get right, already shipped: guest identity, device control, and a multi-module business suite.

PalVision
Hospitality

Contactless hotel check-in API

Reads passports and Southeast Asian national IDs from a photo and returns structured guest data. Used by hotels in Singapore for contactless check-in and booking. Delivered by our founder at PalVision, a hospitality technology company.

Python / FastAPI / Google Vision OCR / GCP / AWS
Read case study
SEANational ID formats
HotelsSingapore clients served
SGEN by Dispenza
Active client

A business suite in production

Single sign-on, billing and invoicing, CRM, HR with attendance and leave, reporting and a public status page, all on Google Cloud. The same building blocks behind an HRIS, accounting integration and a group dashboard.

Cloud Run / Cloud SQL / Next.js / Django / Stripe
Read case study
15+Connected products
90 daysUptime history on the status page
Philippine requirements
  • Data Privacy Act of 2012 (RA 10173): guest and employee data collected with consent, access limited by role, and a breach response plan.
  • BIR requirements for POS receipts and computerized accounting, confirmed with your accountant before the build.
  • Payroll with SSS, PhilHealth, Pag-IBIG, withholding tax and 13th month pay.
Security and operations
  • Single sign-on and role-based access across every module, with an audit log of changes.
  • Hosted on Google Cloud with scheduled backups and monitoring of every endpoint.
  • A status page, so you can see uptime for yourself.
Support
  • Training per role, from front desk and cashiers to HR and management.
  • Remote support with agreed response times, and on-site visits by arrangement.
  • Maintenance, updates and handover documentation for your team.
How we deliver

Phased, so every property gains value early.

Each phase ships a module your staff can use, with a written specification and a verification gate before anything is called done.

01

Walk the floor

We visit each property and map front desk, F&B, purchasing, HR and accounting workflows.

02

Specify

A written specification and data model for each module, signed off before any build.

03

Build in phases

Usable modules ship in order of impact, tested with your staff at every step.

04

Train and support

Role-based training, go-live support, monitoring and an agreed support plan.

Next project

Running a hotel, resort or restaurant?

Tell us which properties and which modules matter most. Your message goes straight to the architect, not a sales team.